Description

Technical Details

Warranty & Support

Microsoft Office Pro Plus 2021 comes with a perpetual lifetime license, meaning once activated, the software remains valid for the lifetime of the device. Below are the key warranty and support provisions:

• Installation & Activation Guarantee: Every license includes official installation guidance. If activation fails due to a valid license issue, Microsoft or the authorized vendor will assist in resolving it or provide a replacement key.

• Software Updates: As a perpetual license, Office 2021 does not receive new feature updates like Microsoft 365. However, it is entitled to regular security patches and stability fixes directly from Microsoft until the official end of support (estimated October 13, 2026).

• Technical Assistance: Users are entitled to free installation and activation support for the first 60 days after purchase. Beyond this period, Microsoft offers paid support options for troubleshooting and advanced configurations.

• Transfer Policy: The license is perpetual but device-bound. If the PC is replaced or upgraded, reinstallation is possible; however, Microsoft may require deactivation from the old device before activating on a new one.

• Return & Refund: Digital licenses may only be returned for a refund within 7 days of purchase if not activated. Once a license key has been used or revealed, refunds are not permitted due to the nature of digital goods.

• Physical Media (if included): If purchased with a DVD, the disc is covered for defects or damage during shipping and may be replaced by the vendor.

• Customer Responsibility: The buyer must ensure compatibility with their operating system (Windows 10/11, 64-bit). Refunds will not be issued for unsupported installations.

• Extended Support: Organizations using this product may purchase Microsoft Unified or Premier Support for ongoing enterprise-level assistance.

With this purchase, customers can confidently run Microsoft Office Pro Plus 2021 without recurring subscription costs, enjoying a stable, secure, and fully licensed Office suite for years to come.