Description

Technical Details

Warranty & Support

Microsoft Office 2021 Professional Plus is covered under Microsoft’s software licensing and support policy. The product includes:

• Installation Assistance: Customers receive step-by-step help for installation, activation, and initial setup.

• Updates & Security Fixes: Office 2021 is a one-time purchase and does not receive new features after release, but Microsoft provides regular security updates and bug fixes to ensure performance and protection.

• Technical Support: For the first 60 days after activation, customers are entitled to free Microsoft support by chat or phone. Beyond this period, extended technical assistance may require a paid support plan.

• License Validity: This license is a perpetual lifetime license for a single PC. It is tied to the hardware of the machine where activated. If you change or replace the computer, reinstallation and reactivation may be necessary, subject to Microsoft’s licensing terms.

• Return Policy: Amazon.com allows returns of unopened software packages within 30 days of delivery for a full refund. Once the package has been opened or the product key has been exposed/activated, returns and refunds are not permitted due to digital licensing restrictions.

• Warranty Coverage: Physical components (such as the DVD disc) are covered against manufacturing defects for a limited period. Damaged or unreadable discs can be replaced through Amazon or the vendor.

For extended peace of mind, Microsoft recommends registering your product with a Microsoft account to access easy re-downloads, updates, and additional customer support options.